Reboot your Sonos products Reboot each Sonos product in your home by unplugging the power cable, waiting 10 seconds, then plugging it back in. When your network is back online, try updating Sonos one more time. If you are running an older version of Sonos firmware when connected over WiFi, the players will lose their connection whenever the HomePass network sends out a Channel Switch Announcement (CSA). Unplug your router from power, wait 10 seconds, then plug it back in. If you want to connect your Sonos players to your HomePass network using WiFi, make sure that you've updated their firmware to version 45.1-56150 or later. Remember to power cycle the pod after connecting the Ethernet cable so the pod will properly recognize the device and keep the Sonos player at least 3 feet away from the pod. I still have to switch to 2.4 GHz SSID for the Sonos App to find the speaker. When Reauthorize is clicked, you will be prompted to. Unfortunately the problem remains, even after rebooting the router and Sonos. *If you have a Sonos Boost device, if possible, that should be the one device plugged into the Ethernet port on the Plume pod.Ĭonnecting multiple speakers to Plume pods will cause a network loop issue so please make sure that only one of your speakers is hardwired to a pod. Cloud Cover Music account needs to be Reauthorized via the Sonos application. Also, another option that was posted on a community thread is using. This enables the Sonos speakers to form their own ad-hoc network, independent of the WiFi network in the house (BOOST mode). So, if you are having connection issues, please try to setup your Sonos speakers this way. We recommend that you connect one, and only one, of the Sonos devices (Sonos speaker, Sonos Connect, or Sonos Boost*) via Ethernet to one of the Plume pods and have the rest of your Sonos devices connect via wireless to the network.
The device demands a regularly updated version. Keep your Sonos at least 3 feet away from your pods and other wireless devices to avoid these issues. Community Get help and assistance with your Sonos system Components and Architectural Answered new wifi router now existing Sonos won’t connect 3 years ago 20 replies 52473 views 500 6 replies Got a new router, now existing Sonos won’t connect. Now that even power cycling your Sonos does not resolve the issue, you will have to get your Sonos app updated. Plume's optimizer already chooses the best 2.4 Ghz channel for use in your network, so the cause is likely that your Sonos is too close to another wireless device or your pods. If you are having trouble with your Sonos Speakers (playback issues, trouble pairing speakers, players disappearing from the controller in the App), the most likely cause is wireless interference.
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